The objective of this certification is to improve efficiency and bring structural stability to an organization. This standard implements the quality management system, which ensures the overall sustainable growth of an organisation. Features defined by it are necessary for consistent flow of products and services to customers adhering to applicable statutory and regulatory requirements.

 The requirements defined in ISO 9001:2015 are generic and therefore applicable to all types of organizations including charities and voluntary sector.This ISO management system standard can also be linked and integrated with similar types of management systems on the basis of structural similarity. For example- Business Continuity Management and Energy Management can easily be aligned with it.

Some major advantages of ISO 9001:2015 include:

  • Address issues related to leadership engagement
  • Focus on organisational risks and opportunities in an organised manner
  • Easy implementation in organisations with multiple management systems due to simple language and common structure
  • Enhanced customer satisfaction
  • Better cost management
  • Increased competitiveness in the market
  • Increased revenue and market share
  • Identification of new customers
  • Evidence based decision making

Conformity to ISO 9001 means that the organisation has been able to manage quality management in a systematic manner. In order to ensure the continued implementation of ISO 9001:2015, internal audits can be conducted periodically or independent certification bodies can be hired to check conformity to this standard.